Mapped to NIST 800-171 Requirement: 3.6.2
CMMC Assessment Objective: IR.L2-3.6.2[d]
What This Objective Means
You must clearly identify who is responsible for responding to incidents in your organization. That includes:
• The individual or team leading the response
• Supporting personnel (e.g., system owners, IT admins, compliance leads)
• Escalation contacts (e.g., CISO, outside counsel, managed security provider)
These personnel must be named (by role or title) in your incident response plan and aware of their responsibilities.
Why It Matters
Without clearly identified IR personnel:
• Nobody knows who’s responsible during an incident
• Response actions may be delayed or duplicated
• Communication can break down in a crisis
• Reporting timelines (e.g., for DFARS/CUI incidents) may be missed
• Audit findings will cite lack of accountability
This control creates a chain of command when something goes wrong.
How to Implement It
1. Assign Roles and Responsibilities
• Roles may include:
◦ Incident Response Coordinator / Lead
◦ Technical Responders
◦ Legal/Compliance Advisors
◦ Public Relations / Communications
◦ Executive Contact for Escalation
2. Use Role-Based Naming
• Instead of “Jane Doe,” use titles like “IT Manager” or “System Owner” to ensure clarity through personnel turnover
3. Document in Your IR Plan
• Include a section listing:
◦ Role
◦ Responsibilities
◦ Contact information or escalation path
◦ Whether the role is internal or outsourced (e.g., MSSP, IR retainer)
4. Keep Contact Info Updated
• Use a shared location or document with current IR contact information
• Review and update regularly
5. Train Designated Personnel
• Make sure each person understands their duties
• Conduct at least annual IR training or exercises
Evidence the Assessor Will Look For
• IR Plan or policy listing named or role-based IR personnel
• Organizational chart or RACI matrix for incident response
• Contact lists or escalation flowcharts
• Training or exercise records showing those individuals were involved
• Evidence of role ownership during past incident tickets or logs
Common Gaps
• No designated IR roles—everyone assumes IT will “handle it”
• Named individuals without backup or role descriptions
• Contact information is outdated or inaccessible
• No IR training or awareness for assigned personnel
How Cuick Trac Helps
Cuick Trac supports this control by:
• Providing role-based IR team templates aligned with NIST and CMMC
• Helping define, document, and assign incident roles and escalation paths
• Offering shared, updateable contact lists within your IR documentation
• Supporting tabletop exercises and real-world response tracking
• Ensuring CUI-specific IR responsibilities are mapped to appropriate personnel
With Cuick Trac, the right people are always ready—and accountable.
Final CTA
Every second counts during an incident. Know who’s responsible—before it happens.
Schedule a Cuick Trac demo to define and prepare your incident response team with confidence.